If you are on a new mobile device, please submit a ticket to ITHelp@isoc.org. Kindly wait for a confirmation from the IT team before completing the steps below.
1. On Your Computer:
I. Using your Browser:
a. Navigate to webmail.isoc.org and sign in.
b. You will be prompted with the screen shown below.
II. Proceed with Setup:
a. Click "Next" on the following screens.
b. Once you reach the page shown below, stop here. Do not proceed further on your computer.
2. On Your Mobile Device:
I. Download the Microsoft Authenticator App:
a. Download the app from your device's app store.
b. Grant necessary permissions and complete the initial setup.
II. Add an Account:
a. Open the Microsoft Authenticator app.
b. Tap the "Add account" button.
c. Select "Work or school account".
III. Scan the QR Code:
a. scan the QR code shown on your laptop screen
3. Finalize the Setup:
I. On your computer, click "Next."
a. Return to your computer and click "Next".
b. After scanning the QR code and clicking on "Next", Microsoft Authenticator (on the computer browser) will generate a one-time code.
c. Enter this code on your phone's Microsoft Authenticator app prompt to verify the setup and tap "Yes" to confirm.
II. Complete on Computer:
a. On your computer, click "Next".
III. Final Confirmation:
a. You should see a confirmation message indicating that the Microsoft Authenticator has been successfully set up.
If any issues arise, send an email to ithelp@isoc.org and we'll help get you squared away.